Contact Tracing
Rapid, Scalable, and Empathetic
Contact Tracing Built for Rural Realities
Your Partner for Public Health in the Rocky Mountains and Great Plains. We Cover the Distance.
​When a public health issue hits, state and local health departments need to move fast. But in our region—where a neighbor might be fifty miles away, and privacy is paramount—standard contact tracing methods can fail. Waller Hall Research provides the critical link: certified, professional human agents who understand the local landscape and the need for a trustworthy, level-headed approach.
The WHR Difference:
Designed for Our Territories
Our services are built to overcome the unique challenges of the Mountain and Plains states
Human-First Approach
​Our agents are trained to communicate clearly, respectfully, and without the bureaucratic language that alienates rural residents. We understand the value of a direct, honest conversation.
Trust and Confidentiality
In close-knit communities, privacy matters most. We ensure absolute confidentiality, building the trust needed to achieve high participation rates, even with hard-to-reach or skeptical populations.
Unmatched Flexibility and Scale
Infectious disease needs can change overnight. We offer the ability to rapidly scale our workforce up or down to meet unpredictable demand due to surges or seasonal shifts, ensuring your department is always ready without unnecessary overhead.
Local Resource Knowledge
This local context is vital for connecting isolated cases and contacts with the essential support services (food, medicine, shelter) they need to safely isolate or quarantine, a necessity often missed by distant tracing centers.
Core Capabilities We Provide
Case Investigation
Promptly interviewing confirmed cases to gather essential contact and movement data. Our empathetic approach improves cooperation and data completeness.
Contact Notification
Reaching exposed contacts quickly, delivering clear, non-alarming information, and explaining the need for isolation or quarantine in plain language.
Staffing & Training
Deploying a supervised workforce of professionally trained agents, certified in best practices (akin to Johns Hopkins or CDC protocols), adapted for sensitive rural contexts.
Data Security & Reporting
Operating with rigorous data management protocols to protect sensitive health information while providing your department with real-time, clear metrics for situational awareness.